Privacy Policy

Last Updated: September 1, 2025

PrintMurahKL (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.printmurahkl.my/ or use our printing services.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, business name, and billing/shipping addresses when you place an order or contact us.
Payment Information: We use secure third-party payment processors; we do not store your full credit card details on our servers.
Design Files & Project Details: Files, images, text, and specifications you upload for your printing projects.
Technical Information: IP address, browser type, operating system, pages viewed, and site usage patterns collected through cookies and similar technologies.

2. How We Use Your Information

We use the information we collect to:

Process and fulfill your printing orders
Communicate with you about your orders, inquiries, or account
Provide customer support and respond to your requests
Improve our website, services, and customer experience
Send you updates, promotions, and marketing communications (only with your consent)
Comply with legal obligations and protect our rights

3. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

Service Providers: Trusted third parties who assist us in operating our website, conducting our business, or servicing you (e.g., payment processors, shipping companies).
Legal Requirements: When required by law or to protect our rights, property, or safety, or that of our customers or others.
Business Transfers: In connection with any merger, sale of company assets, or acquisition.

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

5. Your Rights and Choices

You have the right to:

Access, correct, or delete your personal information
Opt-out of marketing communications
Disable cookies through your browser settings
Request information about how we handle your data

To exercise these rights, please contact us using the information below.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze site traffic, and understand where our visitors are coming from. You can control the use of cookies at the individual browser level.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received such information, we will delete it promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated “Last Updated” date.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

PrintMurahKL
Email: privacy@printmurahkl.my
Phone: [Insert Phone Number]
Address: [Insert Physical Address]

Thank you for trusting PrintMurahKL with your printing needs. We are committed to protecting your privacy and providing you with high-quality printing solutions.